Explicit knowledge is found in documents, databases, files, documents and procedures. This knowledge is easy to document and share. Tacit, experiential knowledge is found in peoples’ hearts and minds and is often inaccessible, and typically resistant to flowing quickly across an enterprise. This knowledge is informal, experiential and difficult to capture or share and requires interaction with the knower to tap into their knowledge. Often people are unaware of the knowledge that they possess or how it can be valuable to others. Triple-I’s Knowledge Mapping and Capture service offering is comprised of the set of activities, tools and expertise that enable the codification of tacit knowledge in explicit form and those that classify and categorize the now explicit knowledge for navigation, storage and retrieval purposes.