Infrastructure Analyst

Location: Kansas City

Location: Topeka or Wichita 

Under little to no supervision, the Infrastructure Analyst must be able to independently analyze data center infrastructure and perform root cause analysis of device or systemic failures. The position requires routine intra-departmental interaction and large scale interdependent system analyses.

Skills, Knowledge and Abilities

Must have an understanding of IT infrastructure and be proficient in systems administration and the integration of systems with the broader hardware and applications environment. 

Able to assist in the evaluation and selection of solutions including the recommendation of application platform, software vendors, and other EMS architectural advisement.  Work within the confines of budget and in concert with EMS management and customers.  Develop novel approaches; guidelines and/or establish precedents. 



  • Microsoft Office suite, including knowledge of Visio and the ability to document technology interfaces such as network topology.
  • Operating within NERC CIP compliance and evidence creation.


  • Extensive experience in computer hardware troubleshooting, component functionality, compatibility, and assembly.
  • VMware operation including image creation, maintenance, and backup.
  • Understanding of Red Hat and Ubuntu operating systems, including file-systems, boot processes, directory structures, and core OS services (ssh, telnet, ftp, etc.)
  • Windows server service administration and configuration (e.g., IIS, DNS, DHCP)
  • Active Directory user account maintenance and group policy configuration/maintenance including the CentrifyDC counterpart for Linux authentication.

Data Center:

  • Experience in centralized patching and baseline maintenance or the knowledge of its operation.
  • Experience in antivirus(McAfee) installation, configuration, maintenance, and patching.
  • Monitor server health (CPU load, bandwidth, disk usage, etc.)
  • System reliability and availability metric reporting and emergency troubleshooting.
  • Knowledge of data center backup management administration, its technologies (e.g., RAID operation), and client configurations.


  • College degree in Computer Science, Engineering, or Information Systems or equivalent experience. 

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